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3 results

Ticket ID	Transaction Type	Category	Issue Type	Ticket Raised By	Ticket Created On	Status	Ticket SLA
AB-51204	Burn	Voucher Delivery	Voucher code not received	AgentAgent ID AG-2214 · Voice · Mumbai	21 Oct 2025, 20:54	Open	Breached by 9330h24h target · 2 - Medium
AB-51188	Earn	Points Accrual	Points not credited for a transaction	CustomerMobile XXXXXX4821 · Prime	20 Oct 2025, 16:06	Pending	Breached by 9359h24h target · 2 - Medium
AB-51032	Burn	Shipping & Delivery	Shipment delayed or not delivered	AgentAgent ID AG-1907 · Chat · Pune	19 Oct 2025, 01:42	Closed	Met · closed24h target · 2 - Medium

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